Fen Psychotherapy & Counselling
Registered Psychotherapist
Registered Social Worker
Partnered Doctors and Nurse Practitioner
Change Starting from here
Culturally and Linguistically
Serving residents in Ontario with in person and virtual service
Office located across Great Toronto Area and Ottawa, Ontario
Individual, Couple, Family and Group Psychotherapy
Office（Telephone/Text Message）
647-255-2420
Fax: 647-255-2240
Email：info@fentherapy.com (Recommeded)
FAQS
You Ask - I Answer
Why should consider counselling?
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Most of the time, we can cope with the problems and stresses that we encounter every day. But sometimes they pile up and overwhelm us. A family crisis, unexpected illness, accident, the loss of a significant person, communication problems, relationship difficulties, transitions through different stages of life, chemical dependency, depression, anxiety, or low self-esteem – professional guidance can help with any of these.
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If you have finally made the decision to consider getting help for personal and relationship growth, this is a significant and courageous step for you. Participating in counselling does not mean that a person is abnormal or has mental illness. Rather, it means that you want to grow, adapt, learn how to cope, take responsibility for your own health, and reach your full potential in life and relationships.
HOW TO START THE SERVICE?
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All services are by appointment only and same day services cannot be guaranteed.
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After your appointment had been booked and the service fee is received, we will start from there, I will guide you one step by step.
CONFIDENTIALITY POLICY
Your information will be maintained strictly confidential under the regulations of OCSWSSW and CRPO. However, circumstances to the exceptions of confidentiality are as below:
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Child abuse or neglect
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Subpoena by the court
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If the social worker/psychotherapist/counselor has cause to believe that you may pose a threat to the safety or well-being of another individual, including yourself, or that you are a threat to public safety in general.
RESCHEDULING & CANCELLATION POLICY
I require 48 hours notice for rescheduling and cancellation, otherwise you will be charged the 50% rate for that session. No-shows are charged the full rate for one session.
Have a question you’d like to ask? I’m committed to giving patients the best care and experience I can. There’s no such thing as a bad question when it comes to mental health. Check out the answers to the FAQs above, and don’t hesitate to get in touch if you have any additional questions.