Fen Psychotherapy & Counselling
In-person psychotherapy and counselling Toronto and Ottawa
Online therapy available across Ontario
Support for anxiety, depression, relationship challenges, and life transitions
Services for children, youth, adults, LGBTQ+ individuals, and refugees
Individual, couples, family, and group psychotherapy services
Chinese, Mandarin and Cantonese speaking therapists in Toronto
647-255-2420
Toronto | North York | Markham | Scarborough
Open Seven Days a Week
Monday to Sunday 7am - 10pm
Why choose Fen Therapy?
Registered and experienced mental health professionals
✔ Registered Psychotherapists (CRPO)
✔ Registered Social Workers (OCSWSSW)
✔ Registered Psychologists
Multilingual Services
✔ Services available in English, Mandarin, and Cantonese
✔ International Students, Refugees, and Newcomer Friendly
24/7 Online Therapy
Available across Ontario
✔ No Waitlist
✔ New Client Welcome
Support for insurance reimbursement and direct billing options
✔ Insurance Accepted
✔ Direct Bill Insurance

About Fen Therapy
✔ Licensed mental health professionals in Ontario
Fen Psychotherapy & Counselling is a mental health counseling agency located in Toronto and Ottawa, with a professional team of registered psychologists, registered psychotherapists, and registered social workers.
We provide counseling and psychotherapy services for children (6 years and older), teenagers, and adults, helping clients cope with psychological distress such as anxiety, depression, trauma, and interpersonal problems. Our therapists offer consultations in Mandarin, Cantonese, and English, and provide in-person consultations in Downtown Toronto, North York, Richmond Hill, Markham, and Scarborough, while also supporting online counseling throughout Ontario.
[Three Advantages]
✔ Registered Psychologist / Registered Psychotherapist / Registered Social Worker
✔ Consultation in Mandarin, Cantonese, and English
✔ Multiple clinic locations in Toronto + Online consultation in Ontario

Is Psychotherapy Covered by Insurance in Ontario
Many people in Ontario use extended health insurance benefits to cover psychotherapy services. While coverage varies between insurance providers, many plans include mental health benefits that can reimburse therapy sessions with licensed professionals. Understanding how insurance coverage works can help clients access therapy more easily and plan their mental health care.
Which Therapy Services Are Covered
In many cases, insurance plans cover psychotherapy services provided by licensed mental health professionals such as:
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Registered Psychotherapists (RP)
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Registered Social Workers (RSW)
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Psychologists
Coverage typically depends on the insurance provider and the specific benefits included in an individual or employer health plan.
How Insurance Reimbursement Works
Most insurance plans reimburse therapy costs after clients submit a receipt from their therapist.
The general process usually includes:
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Attending a therapy session
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Receiving a receipt for the service
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Submitting the receipt to the insurance provider
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Receiving reimbursement according to the policy coverage
Some clinics may also support direct billing depending on the insurance company.
Common Insurance Providers in Canada
Many major insurance providers offer mental health coverage in their extended health benefit plans.
Examples include:
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Manulife
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Sun Life
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Canada Life
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Green Shield
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Blue Cross
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Desjardins
Coverage amounts vary widely depending on the policy and employer benefits.
Things to Check With Your Insurance Provider
Before starting therapy, it may be helpful to confirm a few details with your insurance company:
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Annual coverage limit for psychotherapy
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Whether Registered Psychotherapists or Social Workers are covered
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Whether a doctor's referral is required
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Whether direct billing is available
Understanding these details can help avoid unexpected costs.
Frequently Asked Questions
Is psychotherapy covered by insurance in Ontario? Many extended health benefit plans cover psychotherapy services provided by Registered Psychotherapists or Registered Social Workers.
Ready to start therapy?
Fen Therapy offers psychotherapy services in Toronto for individuals, couples, families, and children. Our therapists provide counselling in English, Mandarin, and Cantonese. We offer in-person sessions in Downtown Toronto, North York, Markham, and Scarborough, as well as secure online therapy across Ontario.
